It can be said that this era is the era of consumer technology is also much more advanced, no matter the daily necessities. In the home or any other electronic system, it alleviates fatigue, increases convenience and saves you time. Reached a large part.
Obviously, like online sales today, most businesses have moved to online advertising and distribution. Society because this is the need of most customers. Therefore, for the general customer, it is more convenient when they want to eat or want to buy something if they do not. Want to spend time shopping, can order online, including delivery service to more places Easy.
But while online business is a large and open market, most people spend a lot of time on it. It is also observed that the morality of sellers and buyers is declining as well. For a truly successful person with a world-famous reputation, the definition of sales is that the customer is king, so what does the king do? Nor can it be wrong.
This means that as a salesperson, you need to use language that is pleasant to the audience and warmly welcomed. When you serve your customers well, you will not have to work hard to advertise, but customers That person will become an advertiser for your own store to their friends, colleagues and relatives about the great service. Good of your shop by itself.
But this does not mean that you have to be patient in everything, even if the guests are very aggressive. But as a seller, you have to be a little patient because they have the money to buy from you and you need to But if the problem is unavoidable, it must be solved by memory, not by ignorance.
In short, insults to customers, and especially the rejection of criticism from customers and then respond. On social media, it is as if you are laying the groundwork for your business. Because you have shown your true character to other customers to see and know. As you show more of your badness, the trust and confidence that customers once had in you will be lost. Little by little, the same.
You need to know that this is the 21st century, the era of the free market, consumers have a lot of options to choose from, and if the product They are just as good as you or even if their product is sometimes a little inferior to yours, but their service is better. Then your customers will run to their place on their own, and then the strength and pride you used to have on yourself Leave the customer like garbage, will also play there.
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